【2】Returns Policy - Your satisfaction with the products and the services we provide is our prime aim!
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply send us an e-mail about the reasons for returning, We'll notify you via e-mail of your refund once we've received and processed the returned item.

【3】Privacy Policy - We will not share your personally identifiable information with any third parties!
We know how important your sensitive medical data is, and have taken steps to protect your privacy. This Online Privacy Policy is provided to make you aware of how we collect uses and manages information of visitors to its Internet sites.
We view the personal privacy of users as an important issue and are committed to maintaining the security of personal information provided by users in accessing our store.
We collect the following information regarding all visitors to this site: domain name, IP address, information regarding what pages are accessed, information volunteered by you (such as e-mail address when filling out feedback form), and length of time spent on the site. This information is collected and logged for statistical purposes.
Customer information is not available online at this time. While customers can login and view products, no information about them is stored in a way that others can use to associate medical history with prescription drug products. All customer information is currently held in databases that are not connected to the Internet. This will change once transactions are possible online, at which time efforts will be made to maintain security and limited access to such data.
Other than stated above, no attempt is made to identify users or their browsing activities except, in the event of an investigation, where a law enforcement agency may exercise a warrant to inspect logs, or where our store believes it is required to collect and produce relevant electronic documentation to fulfill its obligations to third parties, including statutory organizations under local law.
Our store endeavors to use and disclose your personal information only in limited circumstances. We will do so if it is necessary to protect any copyright or intellectual property in the material in the website, or if it is necessary to enforce the Our Website Terms and Conditions of Use.

If you have any questions, please do not hesitate to contact us. Email: info@china-satibo.com